Serena Hotels has reopened its beach resort after eight-and-half months of Covid-enforced shutdown, looking to take advantage of the growing demand for accommodation at the Coast in the festive period.
The Serena Beach Resort and Spa in Mombasa will operate 74 rooms initially, representing 45 percent of its capacity in compliance with Covid-19 protocols.
“The domestic market has been supportive, and we saw quite a demand for the Mara in July and August due to the migration,” Serena Hotels East Africa regional sales and marketing director Rosemary Mugambi said.
The room categories that will be opened include Garden Wing rooms, luxury suites, Superior sea view and Family Rooms, the Lamu and Zanzibar Suites.
“Serena Hotels wish to inform you that Serena Beach Resort and Spa is set to reopen on the December 15. The resort will be open with a new approach to its product, experiential and service delivery,” said the hotel in a statement.
Kenya Association of Hotel Keepers executive officer at the Coast, Sammy Ikwaye, said the facilities are substantially recovering from the dip in bookings recorded during the Easter and August holidays.
The hotels are now projecting up to 50 per cent occupancy this month.
The pandemic resulted in hotels scaling down operations or close down temporarily due to reduced bookings due to government restrictive measures imposed in April, travel restrictions and cancellation of flights globally to curb the spread of Covid-19.
